Communication is a process of exchanging information. Most often it is presumed as just being an exchange of verbal words. In fact, it is more than exchange of mere words, whether written or oral. Many a time, such exchange of words gets misinterpreted, as one means to say something yet conveys it differently and the listener hears it differently and understands it in an altogether different way. This can lead to misunderstandings that can lead to loss of business or friendship.
Improving your communication skills, build trust, hope, togetherness, bonding and even financial gains through business deals. This situation applies whether it involves your family members, colleagues, business or social circles.
It is therefore essential to realise that communication skills involve more than mere exchange of words. Your communication skills have to be in a way that you can effectively tell what you are saying and the listener should be able to hear and understand precisely the meaning of what you intend to communicate.
While language can sometimes be a barrier, non verbal gestures play a very important medium to send signals that create and put right or wrong meanings in exchanging views and ideas. It enables you to communicate feelings, passions, anger, ideas etc with more clarity and meaning, to enable the listener understand clearly, without creating any feeling of ill-will or mistrust.
Communication Skills is one of the most important aspects to developing your overall personality. Let us briefly look at some of the basic essentials to communicate effectively.
First and foremost you must realise that there will be personal differences among people, either due to the various regions or countries they come from, cultural and religious beliefs, social environment, gender differences or family upbringing.
Stress related situations need to be handled with calm and patience. Realising ones own stress and focusing to control your emotions will make you take control of your words and actions.
Give importance to the other persons views and opinions by being a good listener. You can always politely agree to disagree!! Being a good listener improves your understanding of the person and the situations you are in at a given moment of time. This will help you to be fair in your judgement.
Do not try to take over the conversation by constant interruptions in what the other person is trying to communicate. Give space for expression of feelings and opinions.
Eye contact and a natural smile will help you communicate without saying a lot of words. It will help you build a sincere conversational setting with appropriate use of volume in speech.
Avoid praising yourself too often while speaking to people. Some people tend to speak too much about their achievements, deeds and capabilities which becomes too one-sided. At such times, observe the listeners body language and realise the need to give space for the other person.
Use proper gestures, voice quality and natural expressions to convey meaning through your words.
These are just a few of the basics which you can try in your day-to-day communications. The more you practice, the easier it will be to improve upon your communication skills and make it a part of your natural personality.
Over a period you will notice an improvement in your interactions with people, thus developing good relationships and opening the door to success and opportunities.